WALK AWAKE is based in Glasgow, Scotland. We offer delivery within the United Kingdom and to selected international destinations.

UK Delivery

We aim to offer the following Royal Mail services:

• Standard Delivery — Royal Mail Tracked 48

• Express Delivery — Royal Mail Tracked 24

Available services and shipping charges are displayed at checkout.

International Delivery

We offer shipping to selected European destinations using available tracked delivery services.

International delivery charges vary by destination and will be displayed at checkout.

Processing & Dispatch

Orders are prepared for dispatch after payment has been confirmed.

Estimated dispatch times will be displayed on relevant product pages or communicated in your order confirmation.

Pre-order products may have longer processing times, which will be clearly communicated before purchase.

Delivery Times

Delivery timeframes are estimates unless expressly guaranteed.

Delivery may be affected by courier delays, customs processing, public holidays or circumstances outside our reasonable control.

Your statutory rights relating to delivery remain unaffected.

Customs & Import Charges

International orders may be subject to customs duties, import VAT or additional handling charges.

Where these charges are not included in the checkout price, customers may be responsible for paying them, as explained before purchase.

Lost or Damaged Orders

If your order is missing, significantly delayed or arrives damaged, please contact us so we can investigate and arrange an appropriate resolution.

Contact

For shipping enquiries, please contact us through www.walkawake.co.uk.