Terms of Service

All products are subject to availability.

We make every effort to accurately display product descriptions, colours, sizing and designs. However, slight variations may occur due to screen settings and manufacturing processes.

Product availability and descriptions may be updated without prior notice.

All prices are displayed in the currency shown at checkout.

Payments are processed securely through our authorised payment providers.

We reserve the right to correct pricing errors and decline orders where a genuine error has occurred.

If payment has been taken for an order that we subsequently cancel, a full refund will be issued.

Once an order is placed, you will receive an order confirmation email.

Orders are subject to acceptance and product availability.

Customers may cancel eligible online purchases in accordance with applicable consumer protection laws.

Please refer to our Returns & Refunds Policy for further information.

WALK AWAKE offers delivery within the United Kingdom and to selected international destinations.

Shipping costs and available delivery options are displayed at checkout.

Delivery times are estimates unless expressly guaranteed.

We are not responsible for delays outside our reasonable control. However, your statutory rights relating to delivery remain unaffected.

International orders may be subject to import taxes, customs duties or handling charges, as disclosed where legally required.

Certain products may be available for pre-order before their official release.

Estimated dispatch dates will be communicated before purchase.

If significant delays occur, we will contact affected customers and explain their available options.

Pre-orders remain subject to applicable cancellation and refund rights.

All original WALK AWAKE designs, artwork, logos, branding and website content are protected by applicable intellectual property laws.

Unauthorised reproduction, distribution or commercial use of protected material is prohibited without permission from the relevant rights holder.

WALK AWAKE is committed to supporting charitable causes.

We donate 5% of each sale to Simon Community Scotland in accordance with our published charitable giving commitment.

Additional charitable initiatives may be introduced and communicated through our website.

Purchases from WALK AWAKE are purchases of clothing and do not constitute direct charitable donations by customers unless expressly stated otherwise.

WALK AWAKE takes reasonable care to provide accurate product information and reliable services.

We are not responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.

Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for fraud, death or personal injury caused by negligence, or breach of statutory consumer rights.

We respect the privacy of our customers.

Personal information collected through our website is processed in accordance with our Privacy Policy and applicable data protection laws.

Please refer to our Privacy Policy for further details.

Item descriptioThese Terms of Service are governed by the laws of Scotland.

Nothing in these terms affects mandatory consumer protections or applicable rights concerning where legal proceedings may be brought.n

For questions regarding orders, products or these Terms of Service, please contact us using the contact information available on our website.

WALK AWAKE

Glasgow, Scotland, United Kingdom

www.walkawake.co.uk

Customers agree to use our website lawfully and responsibly.

Fraudulent transactions, attempts to interfere with website security and unauthorised commercial use of protected content are prohibited.

We reserve the right to restrict access where reasonably necessary to protect our customers, website and business.

We want every customer to be satisfied with their purchase.

Eligible returns and refunds are handled in accordance with our Returns & Refunds Policy and applicable consumer protection laws.

Nothing in these terms affects your statutory consumer right